Account & sign-in
Trouble signing in with Google, Apple, or email · password resets · changing your display name.
Help center
Have a question, found a bug, or want to share feedback? We read every message.
The fastest way to get help is to email loqzcorp@gmail.com. Please include your account email, the device you’re using (iOS or Android), and a short description of the issue. Screenshots help a lot.
Trouble signing in with Google, Apple, or email · password resets · changing your display name.
How Elo math works, the daily vote limit, why two games were paired, leaderboard movement.
Reporting a comment, blocking a user, why a comment is hidden, removing your own posts.
Push notifications not arriving, turning them off, what the bell badge counts.
Missing covers, wrong release dates, suggesting games to add to the catalog.
Requesting your data, deleting your account, questions about the privacy policy.
Crashes, broken animations, ideas for new categories or features.
Every matchup is a head-to-head vote. When you pick a winner, both games’ Elo ratings are updated using the standard Elo formula (K-factor 32). The expected winner is computed from the current rating gap, then the actual result shifts both games proportionally. Each category, including Overall, has its own independent Elo, so voting in RPG only moves the RPG board.
Within the category you’re voting in, the app picks a random first game from the entire genre population, then picks a second game whose rating is within ±200 Elo of the first. That keeps matchups competitive without locking you into the top of the leaderboard.
Each account can cast 100 votes per UTC day. The counter resets at 00:00 UTC. The limit exists to keep the leaderboards healthy and to discourage automated voting.
You can’t create games directly, but the catalog is sourced from RAWG. Search for the game in the Search tab — if RAWG has it, picking it from search results adds it to the catalog so future users can also vote on it.
Tap the three-dot menu in the top-right of any comment or reply, then choose Report comment. Pick a reason (Spam, Harassment, Hate speech, Inappropriate, Misinformation, or Other) and optionally add a short note for context. You can submit up to 10 reports per UTC day per account.
You can’t report your own comments, and the same comment can only be reported once per account — additional taps are silently deduped.
When at least three different users report the same comment, it’s automatically hidden behind a “Comment hidden due to community reports” notice. The Gamezy team reviews these comments separately for any further action.
Anyone can tap Reveal anyway to expand the hidden body inline. The reveal is only on your device and doesn’t change the comment’s hidden status for other users.
Open the other user’s profile (tap their avatar in any comment, voter list, or follower/following list), then tap the Block button next to their name. A confirmation dialog explains what will happen before anything is saved.
When you block someone:
To unblock, open the same profile and tap Unblock. The follow relationship doesn’t come back automatically — you’d need to re-follow if you want to.
The bell badge inside the app updates every 20 seconds even without push, so first make sure the badge is incrementing — that confirms notifications are being created server-side. If the badge updates but no push lands on your device, work through these in order:
If none of that helps, email us with the device model and OS version and we’ll investigate.
Yes — go to your phone’s system Settings → Notifications → Gamezy and turn them off. In-app notifications (the bell) continue to work regardless. Gamezy never sends marketing pushes; you’ll only get pushes for replies, likes, follows, and new comments on games you’ve commented on.
Open the Profile tab, tap “Change display name”, and pick a new one. Display names support letters, numbers, spaces, underscores, and dashes, up to 20 characters. This change can only be made once, so choose carefully.
In the Profile tab, scroll to the bottom and tap “Delete Account”. After confirmation, your authentication record and profile are removed. Your votes and comments stay anonymized as “Account Deleted” so leaderboards remain accurate. See the Privacy Policy for full detail.
If the in-app flow doesn’t work for you, email loqzcorp@gmail.com from your account address.
No. Overall is its own category. When you vote with the Overall filter selected, only the Overall Elo of the two games moves. Voting in RPG, Action, etc. moves only that category’s Elo. This keeps each board independent.
RAWG’s search endpoint omits developer/publisher fields. When you pick a game from search, Gamezy fetches the full RAWG record in the background, which fills in developer and the full platforms list. Refresh the game detail screen after a few seconds and it should be populated.
Sessions persist on-device through Supabase Auth. If you were signed out, your session likely expired or the app was reinstalled. Sign in again with the same provider you used originally. If that doesn’t restore your account, email us.
Account verification and password reset emails come from our Supabase Auth project. Support replies come from loqzcorp@gmail.com. We never ask for your password over email.
Not yet. Gamezy is a mobile app for iOS and Android. This site is the landing page; voting and leaderboards live in the app.
We’re a small team and we read every email. Reach out at loqzcorp@gmail.com and we’ll get back to you, usually within a couple of business days.